Feefo Reviews - Average 80% (10 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 14-Dec-2017 |
Service:  Product: |
Great service... | |
| 13-Nov-2017 |
Service: Product: |
Service rating : Easy shopping experience and quick delivery Product : balls in excellent condition. Will buy again. |
Service rating : Cheers mate! Looking forward to seeing you again soon Product : Cheers mate! Enjoy your Taylormade Golf Balls Looking forward to seeing you again soon :) |
| 28-Sep-2017 |
Service: Product: |
Service rating : I was very pleased with the promptness and ease of ordering. Product : The balls were all in a very good state and the mixture of grades was very pleasing. |
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| 04-Aug-2017 |
Service: Product: |
Service rating : Easy to use web site and purchasing. Had contact from managment as I had not ticked the "ok to leave package if no one home" box and discussed delivery options (I was interstate on holidays) as I live in NT. And delivery was scheduled to suit my return. Product : Good quality ,... Read More. Service rating : Easy to use web site and purchasing. Had contact from managment as I had not ticked the "ok to leave package if no one home" box and discussed delivery options (I was interstate on holidays) as I live in NT. And delivery was scheduled to suit my return. Product : Good quality , very happy with this. |
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| 07-Jun-2017 |
Service: Product: |
Service rating : Service was awesome really quick delivery and great quality golf balls Product : Like new besides a couple that have a texter mark on them |
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| 13-Apr-2017 |
Service:  Product: |
Service rating : The balls seemed to be more AAA than 'near mint'. Alot had scratches and abrasions. Product : Balls not 'near mint'. Many had scratches and wear marks |
Service rating : Called the customer as soon as we saw this feedback and explained about our grading system. Our top grade, AAAAA/MINT is the best grade, all shiny and most look brand new. The next grade (this purchase) which is AAAA/Near Mint, the balls will have slight wear marks and be similar to...
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Service rating : Called the customer as soon as we saw this feedback and explained about our grading system. Our top grade, AAAAA/MINT is the best grade, all shiny and most look brand new. The next grade (this purchase) which is AAAA/Near Mint, the balls will have slight wear marks and be similar to balls which have been played a few holes. There shouldn't be anything major and any cosmetic issues will not affect flight or play. We explained this to the customer. We're trying really hard to provide awesome customer service and we want everyone to have a good experience when dealing with us so we shipped him 20 of our AAAAA/Mint golf balls at no charge, this way he can see the difference between the top grade and our next grade down. The customer is happy and so are we because he's happy :) Product : Called the customer as soon as we saw this feedback and explained about our grading system. Our top grade, AAAAA/MINT is the best grade, all shiny and most look brand new. The next grade (this purchase) which is AAAA/Near Mint, the balls will have slight wear marks and be similar to balls which have been played a few holes. There shouldn't be anything major and any cosmetic issues will not affect flight or play. We explained this to the customer. We're trying really hard to provide awesome customer service and we want everyone to have a good experience when dealing with us so we shipped him 20 of our AAAAA/Mint golf balls at no charge, this way he can see the difference between the top grade and our next grade down. The customer is happy and so are we because he's happy :) |
| 09-Jun-2016 |
Service: Product: |
Service rating : Balls are perfect condition and they were delivered in 2 days. Product : Balls are great quality. Absolutely no need to buy new packs of balls when these guys are providing perfect quality balls for half the price. |
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| 23-Apr-2016 |
Service: Product: |
Fast response. Goods as described. | |
| 13-Mar-2016 |
Service: Product: |
Service rating : Placed the order on the 4th March......still waiting for the golf balls to arrive as at 13th March. Brisbane to Hobart shouldn't take that long. It would be quicker to order the balls from the USA via FedEx. I'd be happier if we had been advised how many business days the delivery would...
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Service rating : Placed the order on the 4th March......still waiting for the golf balls to arrive as at 13th March. Brisbane to Hobart shouldn't take that long. It would be quicker to order the balls from the USA via FedEx. I'd be happier if we had been advised how many business days the delivery would take. Product : Still not received. |
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| 07-Feb-2016 |
Service: Product: |
Service rating : Service was excellent and the balls arrived on time Product : About as good as could be expected |
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